Ignoring social digital platforms is no longer an option for any business, regardless of its size or the economy sector it is in. The overall impact of media is huge, and it is not always positive. In fact, many will argue that the negative impact is the one that you should be more concerned with. Consumers are taking the notice, and over 70% of them say they would recommend the business if they had a good experience through digital platforms.
Key Takeaways:
- Social media can help you with customer service as you can answer your customers questions directly on the platform.
- Social media will allow you to reach a much larger audience where you can give more information and advertisements.
- Social media creates word of mouth due to hashtags, retweens and shares of your content.
“Either you are a startup or a small business, whether you are an online store or an enterprise, social media is vital for your business marketing strategy.”
Read more: https://www.revechat.com/blog/top-9-ways-social-media-impacts-businesses/
