There are many different digital marketing trends that are expected to be popular in 2022. One of the most important things that you can do in marketing in general is make sure that you offer a great customer service experience. Two of the key factors for this is having agents that are both experts and friendly. You also want to use conversational marketing as this allows you to engage directly with your customers and will make you come across as much more personable than the typical brand.
Key Takeaways:
- Offering a great customer service experience is essential and the keys are being efficient and friendly.
- People are much more likely to buy a product after they have watched a video about it. Most communication is done visually.
- You can use conversational marketing as a way to come across as personable but also like you’re human and not a business.
“Nobody could have predicted how 2020 would change the face of marketing.”
Read more: https://marketinginsidergroup.com/marketing-strategy/marketing-trends/
